Questions therapists actually ask us

Practice management software built only for therapists and counsellors: scheduling, telehealth video, typed clinical notes, billing with superbills, client surveys and a client portal — one product, two simple plans.

Therapists, counsellors and psychologists — solo practices and small teams, designed UK-first. It is deliberately not a do-everything clinic platform for physio or chiropractic.

From £29 a month: Solo is £29 ($39) for one practitioner, Practice is £65 ($79) for teams — everything clinical included in both, with a 30-day free trial. Details on the pricing page.

Included. Video session rooms are part of the portal.

SOAP, DAP, BIRP or free-form typed notes — sectioned editors, drafts, and a finalise step when the note is done.

Yes. Clinical notes are encrypted and every access is logged. How it all works is explained plainly on the security page.

Subject-access requests produce a structured export of everything held about a client, and erasure runs as a supervised cascade — both are built-in workflows, not support tickets.

No. There's no generative AI inside the platform and your clinical data is never used for training. Optional external services are opt-in and receive only de-identified data.

Yes — reception roles manage the diary, bookings and homework with no route into clinical notes, enforced on the server.

Jane is broad clinic software for many disciplines; TPP is therapy-only, UK-first, one price with everything in. There's an honest side-by-side on the comparison page.